PRIVACY POLICY

Effective Date: June 2025 
Last Updated: June 2025 

At HemiFlex™, we are committed to protecting your privacy and handling your personal information in a secure and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

1. Who We Are

HemiFlex™ is an Australian-based textile innovation company developing sustainable, performance-grade hemp-based fabrics. For more information, visit www.hemiflex.com. 

2. What Personal Information We Collect

We may collect the following personal information: 

• Name, email address, and phone number 

• Business name or ABN (if applicable) 

• IP address and browsing data collected via cookies and analytics tools 

3. How We Collect Your Information

Your personal data may be collected through: 

• Online contact or inquiry forms 

• Newsletter sign-ups 

• Customer support communications 

• Cookies and third-party analytics tools 

4. Why We Collect Your Information

We collect your personal information for purposes such as: 

• Responding to customer inquiries 

• Sending quotes and product details 

• Managing customer relationships 

• Sending marketing communications and newsletters (if subscribed) 

5. Consent

We obtain your consent via: 

• A cookie banner displayed upon entering the website 

• Checkboxes or notices on submission forms 

By using our website or providing information, you consent to this Privacy Policy. 

6. Disclosure of Personal Information

Your information may be shared with: 

• Our Australian-based web hosting provider 

• Mailchimp (for email marketing) 

• Google Analytics (for website performance insights) 

We do not transfer your data outside Australia or sell it to third parties. 

7. Data Security

We implement the following measures to protect your data: 

• SSL encryption for all website interactions 

• Access control and secure storage systems 

• Use of compliant and secure service providers 

8. Your Rights

You may request to: 

• Access your personal data 

• Correct inaccuracies 

• Request deletion, where applicable 

To exercise your rights, contact us at privacy@hemiflex.com. 

9. Cookies & Tracking Technologies

We use cookies to: 

• Improve website performance 

• Track usage via Google Analytics 

• Personalise marketing communications 

You can control cookie settings in your browser. For details, see your browser’s help documentation. 

10. Changes to This Policy

We may update this policy periodically. All updates will be posted on our website. We encourage you to check this page from time to time. 

11. Contact Us

For privacy inquiries, contact: 

privacy@hemiflex.com 
www.hemiflex.com 

© 2025 HemiFlex™. All rights reserved.